Typically included
- Up to 5 custom pages
- Custom branding and design
- Mobile responsive layout
- Contact forms
- Donation links or buttons
- Social media integration
- Basic SEO setup
Charity & nonprofit
Support that scales sustainably
We build and host charity sites at cost where we can — but ongoing changes need a fair plan so small teams like ours can keep helping long term.
How charity support works
-
Build
Free to ultra-low cost for eligible registered charities. We cover design and development; you cover third-party costs only where required.
-
Hosting
From ~£5/month at cost on our infrastructure. Keeps the site online, backed up and monitored — not unlimited content changes.
-
Ongoing care
Charity Care or Care+ for scheduled updates, fixes and small improvements — so ad-hoc "quick tweaks" don't eat the project.
The build
Charity website package
Free to ultra-low cost — registered charities and nonprofits only, subject to availability.
You pay (at cost)
- Domain registration (if needed)
- Hosting from ~£5/month
- Third-party fees (e.g. payment plugins, premium stock)
Not included in the free build
- Unlimited ongoing edits
- Large e-commerce or custom app builds
- 24/7 emergency support
- Content writing for every page (we can advise; you supply copy)
Ongoing support
Charity Care plans
Hosting keeps your site live. Care plans cover our time for updates, fixes and small improvements — batched fairly so charities get reliable help without surprise bills.
Charity Care
~30 minutes of work per month, or up to 2 small tasks.
from £10/mo
Unused time does not roll over.
- Text/image updates on existing pages
- Small layout tweaks
- Plugin or security patch assistance
- Tasks batched on our charity update day
Charity Care+
~60–90 minutes per month, or more small tasks.
from £22–25/mo
Best fit for active charities that update often.
- Everything in Charity Care
- Extra pages or sections (within scope)
- Form/donation flow adjustments
- Priority in the charity queue
Hosting only
Site stays online — content changes are not included.
from £5/mo
Pair with Care or Care+ when you need regular updates.
- Hosting on Norbit infrastructure
- Backups and basic monitoring
- No included labour for edits
Fair-use rules (all Care clients)
- Hosting ≠ unlimited edits. Technical hosting and labour are billed separately.
- Batch day. Non-urgent work is grouped to keep costs low for everyone.
- No rollover. Monthly allowance resets each billing period.
- Overage. Extra work beyond your plan is ~£15/hour at our charity rate (quoted before we start).
- Scope. New features, redesigns or large builds are quoted as projects — not squeezed into Care minutes.
- Urgency. Genuine outages (site down) are handled pragmatically; routine content waits for the batch.
Quick comparison
| Feature | Hosting only | Charity Care | Charity Care+ |
|---|---|---|---|
| Monthly from | ~£5 | ~£10 | ~£22–25 |
| Site stays online | Yes | Yes* | Yes* |
| Included labour | None | ~30 min / 2 tasks | ~60–90 min / more tasks |
| Content updates | Project or ad-hoc | Yes (batched) | Yes (priority batch) |
| New pages / features | Quoted separately | Small only | Moderate (in scope) |
*Care plans assume hosting is in place (~£5/mo at cost unless otherwise agreed).
Who we help
Eligibility
We prioritise
- Any registered charity with a valid charity number (or local equivalent)
- English-language sites — other languages are possible if your team can help with translation and review
- Recognised nonprofits, CICs and community causes with clear public benefit
- Organisations with a real need and limited digital budget
We usually can't offer free builds for
- For-profit businesses or trading arms without charitable status
- Political campaigns or divisive causes
- Projects requiring extensive custom software beyond a standard charity site
Every application is reviewed individually — we'll be honest if a standard paid package is a better fit.
FAQ
Common questions
We already pay £5 hosting — why do we need Care?
Hosting covers servers and uptime, not staff time. If you need regular text changes, new animals on a rescue page or seasonal banners, Care turns that into a predictable, fair monthly block instead of endless "quick favours".
Can we send requests anytime?
Yes — email or message us anytime. Non-urgent work is scheduled on our charity batch day so we can help many causes efficiently.
What counts as a "small task"?
Examples: update homepage text, swap photos, fix a broken link, adjust a button, add a news post using an existing template. Redesigns, new payment flows or multi-page expansions are quoted separately.
Do you help with Discord or bots for charities?
Sometimes — ask us. Charity pricing on our main pricing page may apply; complex bots are quoted like any other project.
Apply
Apply for charity support
Tell us your charity name, registration number (if applicable), what you need, and whether you're looking for a new build, hosting or a Care plan.